How to Attach Files
Click the "Attach File" button. Select your photo or document. The system will automatically upload it to our Google Drive "BI Hub Attachments" folder and paste the link into the form for you!
🎯 Creating a New Ticket
- Project Title: Enter a clear, descriptive title.
- Ticket Type: Select the appropriate category. The system will auto-generate a unique ID (e.g., Data Request =
BI-DR-0001).
- Priority: 🔴 High (24-48hr), 🟡 Medium (3-5 days), 🟢 Low (1-2 weeks).
- Remarks: Include contact person, business unit, and specific requirements.
🔄 Managing Tickets
- Update Progress: Click to set completion percentage (0-100%).
- Change Status: Click 🔄 to cycle through: Backlog → In Progress → Review → Completed.